Shipping policy

At Chicclosetusa, we strive to provide a seamless shopping experience for our customers. This includes ensuring that your orders are processed, shipped, and delivered in a timely and efficient manner. This Shipping Policy outlines the terms and conditions related to the shipping of products from our store.

1. Order Confirmation: Once you buy, we’ll send you an order confirmation email, with some important details like order number, order summary, total cost, and chosen shipping address.

2. Printing and Fulfillment: Each item you order is custom made for you, meaning we don’t hold stock in a warehouse somewhere. Printing usually takes 1-3 business days (from February to October) and 3-5 business days (from November to January). We have a global network of 3rd party printers that are masters at their craft. The type of product you order and your shipping address affect where the product is made. Because of this, your order can sometimes come in different packages and arrive on different days. We appreciate your patience and understanding.

3. Shipping and Delivery: Your order is shipped to your door, your office or wherever. When it’s on the way, you should receive a shipping confirmation email. Shipping times vary depending on where it’s going and are automatically calculated at checkout.

Shipping Destinations and Fees:

All shipments are sent by UPS or USPS.

Our warehouse is located in Los Angeles, CA.

If anything else is not announced, shipping fees specified in US Dollar (USD) will be displayed in checkout before the final payment step.

Shipping method

We offer various shipping methods to cater to your needs, including:

Economy : $5.99 (Shipping time 7 – 10 Business days)

Fast shipping : $25.99 (US only, Shipping time 3 – 6 Business days)

International Shipping : $10.99 (Shipping time 10 – 15 Business days)

Special products like Rug, All over print, Shoe, Car seat cover production in 3 – 5 days and shipping time 15 – 17 business days

Please note that delivery times are approximate and may vary depending on factors beyond our control, such as customs clearance procedures, weather conditions, or carrier delays. However, we will make every effort to ensure your order arrives within the estimated timeframe.

International taxes and duties

Please note that international shipments may be subject to taxes and duties, which are the responsibility of the recipient. Our website will dispatch orders as quickly as possible and in the order that they were received. You’ll receive a tracking link along with your shipment confirmation when your package leaves the warehouse.

Order Modifications and Address Changes:

If you need to modify your order or make changes to the shipping address after placing it, please contact our customer support as soon as possible. We will do our best to accommodate your request, but please note that changes may not be possible if the order has already been shipped.

Lost or Damaged Shipments:
 
In the rare event that your shipment is lost or damaged during transit, please contact our customer support immediately. We will work with the shipping carrier to resolve the issue and ensure your satisfaction.

Please note that this Shipping Policy is subject to change without prior notice. The most up-to-date version will always be available on our website. If you have any questions or concerns regarding our shipping procedures, please contact our customer support for assistance.

Thank you for choosing Chicclosetusa. We look forward to providing you with exceptional service and stylish products.